What is the Dropbox Integration?
Online forms with Dropbox integration allows your form's results or uploaded files to be sent to your Dropbox account.
The Dropbox integration feature requires a Pro 2 level or higher Formsite account to send results (because it uses the Results Docs feature) or a Pro 1 level or higher Formsite account to send uploaded files, and a Dropbox account.
Create a New Integration
On your form's "Integrations" page, click the integration for "Dropbox". Then, click the "Get Authorization" button to authenticate and connect with your Dropbox account. You'll be asked to log into Dropbox, if you're not already. When you're finished, click the "Save" button.
Collecting Dropbox Results
When a form user completes your form, their results or uploaded files will be sent to your Dropbox account. If there's already an existing file in Dropbox with the same name as a new file, Dropbox will auto-rename the new file.
You can use Piping to customize the "Filename prefix" with information from your form and slashes to create to new sub-folders. Dropbox will automatically create any sub-folders that don't exist yet. For example, the file prefix
[pipe:reference_#]/ would send files to a sub-folder named after the result's Reference Number.
Note: The integration can only send new files to Dropbox, it can't retrieve or delete existing files.
Tips and Troubleshooting
If, for some reason, a result wasn't sent to Dropbox, or your form wasn't integrated yet when the result was collected, you can resubmit it to Dropbox on your form's "Results" page, by editing and saving the result. If needed, the result's status can be manually changed to "complete" by clicking its status icon.
Sending large files to Dropbox can take a long time. There's not an exact size limit, but sending more than about 100 MB of files can sometimes cause the submission to "time out", which means the submission exceeds your browser's wait time and it gives up waiting for a response. To prevent this, you can limit the allowed size of uploaded files using the File Upload item's "Max file size" setting.