What is the Dropbox Integration?
Online forms with Dropbox integration allows files uploaded to your form to be sent to your Dropbox account.
This integration sends files, so your form needs at least one File Upload item.
Create a New Integration
On your form's "Integrations" page, click the integration for "Dropbox". Then, click the "Get Authorization" button to authenticate and connect with your Dropbox account. You'll be asked to log into Dropbox, if you're not already. When you're finished, click the "Save" button.
Collecting Dropbox Results
When a form user completes your form, their uploaded files will be sent to your Dropbox account. If there's already an existing file in Dropbox with the same name as a new file, Dropbox will replace the existing file.
You can use Piping to customize the "Filename prefix" with information from your form and slashes to create to new sub-folders. Dropbox will automatically create any sub-folders that don't exist yet. For example, the prefix
[pipe:reference_#]/ would send files to a sub-folder named after the result's Reference Number.
Note: The integration can only send new files to Dropbox, it can't retrieve or delete existing files.
Tips and Troubleshooting
If, for some reason, a result wasn't sent to Dropbox, or your form wasn't integrated yet when the result was collected, you can resubmit it to Dropbox on your form's "Results" page, by editing and saving the result.
Sending large files to Dropbox can take a long time. There's not an exact size limit, but sending more than 100 MB of files can sometimes cause the submission to "time out"; that is, the submission exceeds your browser's wait time and it gives up waiting for a response.