What is the Box Integration?
Box integration allows your form's results or uploaded files to be sent to your Box account.
The Box integration feature requires a Pro 2 level or higher Formsite account to send results (because it uses the Results Docs feature) or a Pro 1 level or higher Formsite account to send uploaded files, and a Box account.
Create a New Integration
On your form's "Integrations" page, click the integration for "Box". Then, click the "Get Authorization" button to authenticate and connect with your Box account. You'll be asked to log into Box, if you're not already. When you're finished, click the "Save" button.
Collecting Box Results
When a form user completes your form, their results or uploaded files will be sent to your Box account. If there's already an existing file in Box with the same name as a new file, Box will replace the existing file.
Box doesn't allow these characters in filenames:
\ / * < > ? : | # % `, they'll automatically be filtered out and replaced with
Note: The integration can only send new files to Box, it can't retrieve or delete existing files.
Tips and Troubleshooting
If, for some reason, a result wasn't sent to Box or your form wasn't integrated yet when the result was collected, you can resubmit it to Box on your form's "Results" page by editing and saving the result. If needed, the result's status can be manually changed to "complete" by clicking its status icon.
Sending large files to Box can take a long time. There's not an exact size limit, but sending more than about 100 MB of files can sometimes cause the submission to "time out", which means the submission exceeds your browser's wait time and it gives up waiting for a response. To prevent this, you can limit the allowed size of uploaded files using the File Upload item's "Max file size" setting.